Position Summary

The Case Coordinator provides administrative and program support for medical readiness operations and assists Case Managers with documentation, scheduling, tracking, and reporting functions.

Work Schedule

• Full-Time
• 40 Hours per Week
• Monday through Friday
• 7:30 AM – 4:30 PM Eastern Time
• On-site support required
• Participation in SRP and Medical Readiness Events as assigned

Responsibilities

• Assist with case intake and processing.
• Maintain case files and supporting documentation.
• Track Soldier medical readiness requirements.
• Prepare reports and spreadsheets.
• Coordinate communications with Soldiers and military units.
• Schedule appointments and follow-up actions.
• Support Medical Readiness Events and SRPs.
• Upload and maintain records within Government systems.

Minimum Qualifications

• High School Diploma or equivalent.
• Administrative, clerical, or customer service experience preferred.
• Familiarity with Microsoft Office 365.
• Strong attention to detail and organizational skills.